Update October 23 2019
I have been using the R2 Pro Mark II C when using my Canon 1DX Mark II and my partner has been using the R2 Pro C. When we go to a job I use the Scan feature and we pick which channels to use. I have had less than 2% of misfires. She has experienced the same, but has had full pop flashes when her units have not been set to full power. This is still an issue that Godox and Flashpoint must address.
NOTE: I have recently been using the Flashpoint R2 Mark II TTL Transmitter (X2T-P). That post can be found here.
Update September 19 2019
OK so I needed to actually TEST my Flashpoint triggers to ascertain what is the best trigger for me to use. I had become (and still am) very concerned about the misfires I have been experiencing. So here are the triggers I tested:
I used the very same strobe for all of the tests. A Godox AD600 set to 1/16th power 10 feet from my camera. The camera was a Canon 1DX set to 1/250th of a second shutter speed, f3.2, ISO 100. My intervalometer was set to fire at one second intervals. The strobe began to overheat at approximately 400 frames so I measured my test at 400 frames. I allowed the strobe 30 minutes between trigger testing so that it could cool down.
Here are the results:
So after running this test I am still concerned. In this test all triggers failed, but under 1% out of 400 shots. It’s curious that the single pin unit is the only one that failed to fire prior to the end of the test. With all of the others I ‘may assume’ that the failure at 399/400 was due to the overheating of the strobe. In a normal real world session the power of my strobe settings varies greatly. Anywhere from 1:1 full power all the way down to 1/256th power for fill or rim lights. There are times when I am firing much less than once a second and I’m always aware if I have strobes set at full power to listen for the recycle tone before pressing my shutter again. It’s part of my protocol.
My most critical time for zero misfires is during studio dance sessions. Invariably misfires will happen when the money shot is taken when a strobe or strobes misfire. The dancer has executed their move in an exquisite way and the shot is useless due to the failure to fire. Sure they can do it over again, but my view is why? My equipment should be dependable. And if that means switching to a brand that is not as modular, but is much more dependable on site then that’s what I will do, change.
I will say that prior to running this test I used the Channel Scanner on the R2 Pro Mark II C to find the best available channels for my home…today. I say today because I feel that even in the same venue, it’s important to scan the environment for the best channel. So at this point I am awaiting a new Flashpoint R2 Mark II TTL Transmitter for Pentax Cameras (X2T-P) to test. I am hoping it performs well. Currently Adorama does not offer a R2 Pro Mark II transmitter for Pentax, nor do they offer a firmware update for the R2 Pro for the Pentax. My 645Z is my defacto studio camera so it’s one of the reasons I’ve purchased the X2T-P. It has a channel scan feature. Sure I can carry my Canon Pro Mark II to scan channels, but why? If Godox/Flashpoint want working pros to use these strobes, then give us function and dependable engineering. You’ve nailed the ecosystem but misfires just won’t cut it in my world.
I have a publicity session this weekend and hope that by scanning the channels it will yield this percentage of misfires which is much less than what I’ve found on actual location shoots.
Update September 18 2019
In preparation for an upcoming client session I needed to practice a lighting technique we conceived for the shoot. I had left my R2 Pro Mark II C transmitter on channel 12 along with the strobe from my recent client shoot this past weekend. I did NOT use the scan feature to see what were the most clear channels in my garage. I was horrified to find a 14% misfire ratio during my test set up! I was literally 8 feet away from the strobe with the transmitter set to the 0-30 meter range while using a Flashpoint Pro 600. I had never had issues like this with my 433Mhz triggers or USB receivers. I really love the innovation of the Godox/Flashpoint line of strobes and the ecosystem they have developed. But the misfire issue may result in my switching to a different brand of strobes. I need to figure this out quickly. Until I do I will religiously scan the channels and/or use my single pin transmitter. I cannot afford to miss any shots ESPECIALLY in dance.
Update September 17 2019
I had a two day dance session this weekend after updating all of my AD200s/600s and my R2Pro Mark IIC transmitter. Once I conducted a scan of the area in which I was working one of the channels the transmitter recommended was 12, so I switched everything to that channel. With the new firmware the results are much improved over my prior experience. Of course I would like a 0% failure to fire rate as I had with my PCB Einstein/CyberCommander setup. I will continue to update this post about the misfire issue.
My gut tells me that even in the same space I will need to rescan with the ProII to ascertain if the same channels are free on different days even in the same space. I have asked Adorama if I can use the channel scanner on the Pro Mark II to determine the best channel for my Flashpoint R2 Pro Pentax trigger. Once I hear back I will post my findings here. As usual stay tuned…
I have been negligent in updating my firmware for both the transmitters and strobes be they Flashpoint or Godox. I completely switched from PCB Einsteins over to the Godox/Flashpoint strobes after the passing of Paul Buff and the innovation at PCB declined after his death. His CyberCommander transmitter was tough to learn but BULLETPROOF in terms of misfires.
I won’t go into all of the gripes I had about the Flashpoint misfires simply because I had not updated my firmware. Total user laziness and error. So I decided to run some tests before and after updating my strobes and transmitters. I used the installation programs and firmware found on Adorama’s Flashpoint Firmware Download page.
Even though they have improved the software interface, it’s still no walk in the park. You should know I am a PC user, not a Mac user. The steps I found necessary to begin the process in Windows 10, their new version is:
Disable UEFI Secure Boot in Windows 10
Disable Signed Driver Enforcement (bottom of page)
Then you must select the product you are updating which then indicates which installer to download and use. There are three:
Once the installer is downloaded and installed, you select the product you wish to update with the firmware:
OK so once all was done I tried to update the firmware in my transmitter. Since the Pro II uses a USB-C cable I had no issues. But once I tried to update my non pro strobes which use USB Micro connectors I got these messages:
I THEN realized that the USB Micro cables I was using DID NOT TRANSMIT DATA but were only for charging! SHEEEET!!!! As soon as I figured out that bonehead mistake I used a proper cable and got a connection. BUT it was not without further issues….. On my first two f/w updates all went fine. But after that I would get a program hang:
It only happened after the f/w was deleted and then updated. So I simply unplugged the cable and tried my strobes, also checking their firmware version. All was fine. So after this frustration I went on to test my strobes. 600s, both non TTL and TTL along with a Pro and several AD200s…
Here was my setup for testing:
I set my intervalometer to take a shot every second. My tests were done at 1/8th and 1/16th power for all strobes. As you can see I’m only about 15 feet from the strobes. I have a router booster here along with normal consumer electronics. Since I’ve had issues on location where there’s a ton more signals this is not an acid test of if the firmware will make a difference in misfires. But it was my start of testing. On my pre firmware update testing I had NOT updated the firmware for the strobes or the triggers.
Pre Firmware Update Testing
After Firmware Updates
Next I decided to nix the 200s since I have never had a misfire with them even before updating the firmware on the triggers or the strobes…interesting. So for this test I just did a 1/16th power level. When I have time or more importantly after I use my gear on actual shoots I will report back on any improvement in misfires. But at this level I’m really please with the results.
I’m concerned that Flashpoint has not released a newer firmware version for Pentax. Since that is the camera I primarily use for client publicity sessions I’m hoping that f/w version is forthcoming. I’m currently running 1.0 which is the only one available at this time.
I’m really quite pleased of the lack of misfires for my Pentax. It only started to misfire as the strobe heated.
Although I don’t fire my camera for 200 frames at one second intervals I am a bit concerned that as the strobes heat misfires will occur. Anyway after using my strobes on actual upcoming client work I will report back here on any improvements in misfires.
Hi Mark, following this post, I set up a similar experiment with my Canon 5dMk4 and the Godox XProC, using 2 – 200AD’s and an AD400 Pro.
The XProC is on firmware 1.8
After 200 frames 1/16th power, I had no misfires.
However, on location as I’ve shared before, I do have misfires with an ad200 both non-firing and firing at full 1/1 power when set at a lower power like 1/16. For what it’s worth, I’m on channel 30.
So I can’t rule out user error for the non-firing (shooting before the flash recycle time?) but I’m at a loss to explain the random full power pops.
My only fix is to turn the XProC off and then back on.
Perhaps others can share their experience too. On Fuji, I’m using the older X1F with never an issue and I’ve sold my AD600.
Thank you Fritz. I have three upcoming commercial sessions. I plan to take my single pin transmitter just in case. I will report back here once those sessions are done.
“I need to figure this out quickly.”
Good morning Mark,
Sorry to hear about your problem 🙁 . If you haven’t tried it, do you have the older non-pro trigger that you can try? when you shoot at lower rate, does it ever misfired? For the pro trigger, under the “shoot” function, what do you have it set at (single, multiple, or app)? What about using the trigger just to fire and using the app to set shooting parameters?
You need a techie to help you finding/solving problems like this so you can concentrate on making art 🙂
Best of luck Mark.
Thanks Tien. Much to everyone’s surprise I do NOT use rapid fire. Single shot is how I capture my imagery. My partner uses the Non Pro trigger and has less misfires. She uses Canon on the non pro and the Pro Mark II on her Sony. I have not tried the multiple setting yet. As far as your question about strobe settings, it varies. I use various power settings all the time ranging from 1/256th to 1/1. It all depends on the job and what the lights are being used for as a Key, fill etc. I just ordered the Flashpoint R2 Mark II TTL Transmitter for Pentax Cameras (X2T-P) to determine if this new transmitter will improve my misfire issues. If it does not improve the misfires, then I will try my Cactus trigger with the 433 Mhz Godox trigger mounted atop it and the old USB plug in receivers. This will then tide me over until I replace all of my Flashpoint/Godox strobes with another brand of light. I cannot afford to miss shots in my line of work due to misfires.
also, what are your strobe settings and shooting rate with the misfires? I want to see if I can replicate it with my Nikon setup (try to eliminate brand specific as a cause, e.g, Godox has a known Sony-only problem with shots being underexposed at wide aperture). And if it’s brand-specific, perhaps you can use your Pentax?!?
Maybe it’s your phone that interferes with the radio signal.
I don’t suffer from misfires with sessions of 80-150 photos.
I use USB rechargeable 1.5V lithium batteries.
Good for you Frank. If I have to concern myself with my cell phone interferance then it’s time to switch brands.
In my experience with R2, trigger failure rate depends on the location. I have experienced fail rates from less than 5% to greater than 50%. Water (e.g. lakes, fountains, rain, etc) appears to be a factor, but not the only one. I presume that you have read similar reports in slrlounge. Measuring failure rate in a controlled environment likely won’t give you how the triggers would perform in the real world. Best.
Thank you. Yes controlled environments are not truly indicative of failure rates. I just had a real world test yesterday that I will blog about later after my other sessions. I would like and hope that both Adorama and Godox pay attention to the number of people who are having misfire issues. I was told that there doesn’t seem to be ‘that many’ who experience the misfire issues. My personal view is that not many people are reporting the issue which is the only way to have it corrected.
I have read about people using older 433 MHz transmitter/receiver combo for more reliable triggering, so that may end up being your solution. I for one turned to using Phottix Ares I. Using a separate triggering system is not ideal, but it also means I am free to use another manufacturer’s lights. I wrote about my experiences in a Fuji forum – https://www.fujix-forum.com/threads/godox-flashpoint-radio-reliability-workaround.93773/
I have been following your tests closely, but my problem doesn’t seem to be your problem.
My AD200s will randomly fire at full power at weddings and it drives me crazy. I feel so bad for the clients and their guests because there’s a huge difference between three flashes firing at 1/16 and three flashes firing at 1/1.
I always feel like such an amateur when it happens. 🙁
Luke although I have not had that issue, my shooting partner HAS encountered this issue. I find it interesting that Godox among other companies ‘don’t feel’ that the problem is that widespread. I say rubbish to that.
I too have had misfires with both the non and TTL Godox AD600’s with both the Godox XPro and X1 transmitters on a Canon 1Dx.
Another thing I found was that there is no second curtain sync in bulb mode with any Canon camera (it works with Nikon). I contacted Godox, no response. I contacted a couple of Godox sellers in my area as well to see if they might get a reply. Godox’s reply was, they’ll look into it. That was February.
As a side note, a friend recently bought the AD600Pro’s and on her first shoot she had a whopping 25% misfire rate. Changing channels fixed her problem.
Al to date I have found that using the channel search feature helps to reduce misfires. I will continue to update my findings.
Ah – I had this happen to me a few times too. Not just AD200s (2 different units separately) but also V860II off camera – actually it was much worse with my V860II. At that time, I was using two different triggers (Flashpoint/Godox and Phottix) at the same time.
This is most likely caused by interfering signals. The amount of interference could be location dependent. FWIW, I haven’t had this problem after changing the channel (arbitrarily from 16 to 4 in this case – no scanning) and also stopped using different signals – I now rely exclusively on Phottix to trigger all my lights including Godox/Flashpoint.
So much material to review in multiple pages, not just here. I’m not sure of everything mentioned, but here is the Master List, in my research:
– Knowing that even Good/clear channels interfere with their Bad neighboring channels — since Channel 5 interferes with 4 & 6, if “Channel 5 & 6 & 7” is open/good, but “Channel 4” and “Channel 8” are bad, then don’t use Channel 5 or 7 — only Channel 6 will be clear (aka, don’t use a channel whose immediate neighboring channel is not good, use a channel that is buttressed by a good channel on each side);- Scanning for interference & best channel using the Remote (in fact, not using the first few channels at all, if possible & near others);
– If you don’t have a Remote that can Scan — then use a Phone App to look for a clear channel (for example, the “WiFi Analyzer” APP for Android phones);
– Watch for signal scattering & reflectivity interference of the building (vs. open lines) & adjusting position slightly in dense architecture;
– Firmware Update;
– Fresh, full batteries;
– Standard non-rechargeable AA batteries (vs. Rechargeables, due to small voltage & reading issues);
– Using the hidden “Close Range” function (0-30 Meters), not the default “Distant” setting (1-100 Meters) on the remote (in many circumstances this will help tremendously when the strobe are nearby — if your gear is about 1-meter/3-feet or so away from the trigger, it could misfire on the Default Distant setting);
– Double-checking not using Optical slave vs. proper Wireless;
– Setting up Godox Device ID for devices to avoid interference;
– Cleaning the Godox contacts, which can acquire dust, oil, or dirt;
– Tightening connections, making sure they aren’t slightly loose;
– Not using electronic shutter or electronic front curtain sync on Sony, it just doesn’t work well for that brand (Canon & Nikon are fine — other brands, not sure);
– Red-eye reduction software in some brands causes delays & misfire (not typical).
Thank you Vince. I’m sure this will be helpful to many people.
I shoot with the Canon EOS R and have several ad600 pros and ad200 and ad200 pro. I agree with your experience with misfires, about 2%, and for me, it’s usually 2 or 3 misfires in a row, and then it’s back to working again.
I have several triggers, and the misfires are experienced on all triggers. i’m thinking about going back to the 433mhz trigger, i’ve had never had a misfire with this system.
Tim, like you I had NEVER experienced misfires with the 433mhz units. I have had much better performance using the SCAN feature to have the trigger ascertain the best channels to use in a specific situation. I have less than one percent misfire rates using that feature.