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Tag : ness hoo

10 Mar 2020

Instagram Ads – Cell Phone Holster

Berry Hoo Cell Phone Wallet

Photo in their Instagram ad

I am sometimes (often) reeled in by Instagram ads. Shame on me. To be fair though I have had great luck with many and about a handful where I was disappointed. This is a case of the latter. I had ordered the cell phone holster and never heard a thing for about a month. Then I left a message on their Instagram account and guess what?! Immediate response. I filed a complaint with PayPal over the issue. Granted 31.00 is not a ton of money, but it was the principle of the matter.

The ‘owner’ then wrote to me, his email name is Juli Chic from Berry Hoo. He was very pleasant in his email to me and explained that my holster was shipped and requested I be patient about its arrival. I wrote back to state that unless the item was delivered by the time PayPal allowed me to escalate the case I would take the matter further with them.

On March 9, 2020 I received the leather holster in the mail. The leather is of a nice quality as is the stitching. But the design of the holster is such that if I cinch my belt down enough to hold my pants up (the purpose of a belt right?) it’s impossible to remove or insert my Samsung S10+ into the holster.

My S10+ between my current holster and the Berry Hoo one

The leather is a nice quality but very thin which may be the issue that causes the problem.

Seems fine when the phone is NOT on my belt.

I’m happy to report that the item arrived. I’m sorry that it took filing a claim with PayPal and bitching on Instagram about it. More sorry that the design prevents its usage. Lesson learned.

Here are the two website which seem to sell the same items:

And here is their current Instagram Ad